Protecting our members and the interests of the arboretum
Our membership policy is designed to look after the interests of our members so we’ve compiled the following FAQs to assist you with getting the most out of being a Friend.
Can I enter Westonbirt Arboretum without my membership card?
Entry will only be permitted with a valid membership card so please bring your card with you when you visit.
What if I have forgotten my card?
Entry will only be permitted with a valid membership card. You can either return with your membership card or pay a general admission fee. Accompanying children (aged 5 and above) will also be required to pay an entry fee. Admission fees are charged by the Forestry Commission and are non-refundable.
What if I have lost my card?
You can request a replacement card prior to visiting the arboretum by contacting the Membership Team during business hours, Monday – Friday (9am – 5pm) providing a minimum of 24 business hours’ notice (voicemail not available). A replacement card will be posted or made available for you to collect at the Welcome Building, whichever is most convenient. A replacement card donation of £3 would be appreciated.
What if my card is damaged?
You can request a replacement card prior to visiting the arboretum by contacting the Membership Team as per with lost cards.
Can other people use my membership card to enter the arboretum?
Your membership card is non-transferable and is for your use only. We do reserve the right to ask members for additional ID when visiting the arboretum.
How many children can I bring into the arboretum with my membership card?
You are permitted to enter the arboretum with up to four children free of charge. The children must be either your children or your grandchildren and can be up to the age of 19 years. Children are not permitted to use their parents’ membership cards to gain free access into the arboretum.
Why should I sign-up for Gift Aid?
If you are a UK taxpayer, as a registered charity, we can reclaim 25p in every £1 of your subscription fee from HMRC. This gives us an additional £170,000 a year to put back into the arboretum's conservation – so please sign-up if you can.
For more information about renewing and cancelling membership, reciprocal gardens policy, bringing a carer, gifting a membership and the benefits of paying by Direct Debit please have a look at our membership policy.
