Supporter Services Coordinator

Applications close on 23 April 2021

Two people explore the benefits of becoming a member by reading a membership leaflet while standing outside the Welcome Building at Westonbirt Arboretum


Are you looking to be part of a fast-paced and dedicated charity team? We're looking for a coordinator who lives and breathes exceptional customer service, holds pride in an extremely accurate database and supports efficient income processing.

Due to the nature of Westonbirt as a seven-day a week visitor attraction, flexibility and ability to adapt to seasonal trends is key. You will be an enthusiastic team player and have the drive and passion to aid with the Charity’s 10-year vision, striving to achieve growth and retention targets to support the conservation of Westonbirt Arboretum.

The post is part-time four days a week, Monday, Tuesday, Thursday and Friday.

Person specification:

We will be looking for you to have the following experience.

- At least 2 years CRM experience

- At least 2 years’ experience in a Customer Service environment

- At least 2 years Payment Processing experience (Direct Debits, Cards & Cheques)

- A team player ethic

- Microsoft Office Skills (Word, Excel, Outlook)

Does this sound like you? We’d love to hear from you.

About us

Our staff, our trustees, our history and our plans. Find out more about the charity and get in touch

What we do

Find out about the work our charity is involved with and how we support Westonbirt Arboretum

How to apply

To apply please send an up to date CV and a cover letter of no more than two sides of A4 to recruitment@fowa.org.uk by 23 April 2021.

Please also complete the Equality and Diversity Monitoring Form.

The Friends of Westonbirt Arboretum recognises the positive value of diversity, promotes equality and challenges discrimination. We welcome and encourage job applications from people of all backgrounds.

We look forward to hearing from you.


Due to level of response, we may not be able to reply to all applications. Application dates may close early depending on the number of applications. Thank you for your understanding.

Support Westonbirt your way. Find out how else you can support the arboretum.