Supporter Services Co-ordinator

Applications close at 5pm on Friday 17 December 2021

Members at Westonbirt Arboretum

A new opportunity has arisen to join our charity as a Supporter Services Co-ordinator. Being part of our fast-paced & dedicated Supporter Services Team you will be the primary contact for our supporters and action for all phone and email enquiries. Naturally, you will live and breathe exceptional customer service and have a confident telephone manner.

To be successful for this role you'll be an enthusiastic team player and have the drive and passion to aid with the Arboretum’s 10-year vision, striving to achieve growth and retention targets to support the conservation of Westonbirt Arboretum, as well as:

- Experience in a Customer Service role demonstrating excellent customer service

- Excellent Organisational skills and strong attention to detail

- Strong CRM experience

In return, you will be supported by our passionate charity team, receive a competitive salary and be located at Westonbirt, The National Arboretum!

Does this sound like you? We’d love to hear from you.


About us

Our staff, our trustees, our history and our plans. Find out more about the charity and get in touch

What we do

Find out about the work our charity is involved with and how we support Westonbirt Arboretum


How to apply

If you wish to apply for this exciting new role, please email the following information to recruitment@fowa.org.uk by 5.00pm on Friday 17th December 2021:

1. CV – no more than 2 pages

2. Covering email / letter advising why you are the more suitable candidate for the role

3. Completed Equality & Diversity Monitoring Form

The Friends of Westonbirt Arboretum recognises the positive value of diversity, promotes equality and challenges discrimination. We welcome and encourage job applications from people of all backgrounds.

Interviews will commence in January 2022.

We look forward to hearing from you.

All applications and communication will be treated as confidential.


Support Westonbirt your way. Find out how else you can support the arboretum.